This policy outlines how our software products and services are delivered.

1. Digital Delivery

TopGrade Software provides digital products and cloud-based services. No physical shipping is required. Access details and account credentials will be delivered via email immediately upon successful payment and setup.

2. On-Site Setup

If your package includes on-site setup or training, our team will schedule a visit within 3-5 business days.

3. Support Services

Our 24/7 support is provided digitally via WhatsApp, email, and phone.